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After I pay for the seats I have chosen, will my selection be guaranteed, or may it be changed at boarding?

We respect the seats chosen by our passengers, but eventually airport personnel may request you to change seats on boarding the plane due to operational needs or for operational safety purposes, for example, if the emergency exit is occupied by a passenger with physical disabilities or traveling with infants or children.

We will refund the seat cost if you are relocated to a seat of lower cost.

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